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Process automation gets personal.

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Falilou Holler

Falilou Holler · Entrepreneur & Full-Stack Developer · F.H.C Smart-Mana IT · Munich

Work smart, not hard.

Use what automation can do today.

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Former Vodafone store manager, quality assurance for Daimler at Wipro, today IHK-certified developer and owner of F.H.C Smart-Mana IT.

Technical brain of NB-Group: scheduling, documentation and customer acquisition for facility services, trade fairs and events run on software I built. Every day.

What works there with mud on the boots works in your office too. Which process annoys you? Put it in the subject line.

Show me examples
What I take off your plate

Projektübersicht

01 / 07
Facility / Handwerk / Dispo

EinsatzGuru — Einsatzplanung & Dokumentation

ChallengeHausverwaltungen und Bauleiter leiden unter unzuverlässiger Dokumentation klassischer Handwerker: Wer war wann an welchem Objekt, was wurde erledigt, was fehlt? Zettelwirtschaft, Rückfragen, Beschwerden.
SolutionEigene Dispositions-Plattform der NB-Group: Einsätze planen, Mitarbeitende zuweisen, Tätigkeiten vor Ort per Foto und Checkliste in Echtzeit dokumentieren – automatisch als Nachweis an die Verwaltung.

Result

Täglich im Produktivbetrieb für Hausmeisterservice und Messebau. Lückenlose Nachweise statt Rückfragen; Beschwerdemanagement der Kunden spürbar entlastet.

EinsatzGuru — Einsatzplanung & Dokumentation
Next.js
TypeScript
Supabase
n8n
Docker

Recognise any of these?

Every line is a process I have automated before. First for myself, then for others. Count how many apply to you.

  • A request arrives on WhatsApp. You type it into Excel, then the quote, then the invoice. Same address four times.

    →Type it once. The rest writes itself.

  • Monday morning. Who drives where? You phone down the list.

    →The roster is set Sunday evening and sends itself.

  • The customer asks: were you even there? You dig through the chat for photos.

    →Report with photo and timestamp, automatically, same day.

  • Follow up on quotes? No time for that this week.

    →After five days the reminder goes out. Email already drafted.

  • You write invoices on Sunday. With coffee. Without joy.

    →Job ticked off, invoice sent. On a weekday.

  • You look for new customers when there's a quiet moment. So never.

    →The prospect list grows overnight. Three drafted emails wait for you in the morning.

Four things I take off your plate
so you deal with customers, not spreadsheets

For businesses with two to 150 people who would rather do jobs than retype data. You keep your tools. I connect them.

AUTO_00101

Workflows that run without you

Request in, quote out. Job done, invoice out. Five days quiet, reminder out. Self-hosted n8n workflows and AI agents that connect the tools you already have: email, calendar, accounting, industry software. Data stays on a server in the EU.

Area
Automation
Scope
Audit, delivery, operations
For whom
Businesses that type things twice
Status
Available
APP_00202

The app that replaces Excel

When the spreadsheet has 14 tabs and only one person still understands it: scheduling, customer portal, dashboard, checklists for the field. Built with React, Next.js, TypeScript, Python. Runs on the phones of the people who actually use it.

Area
Software
Scope
Concept to launch
For whom
Businesses with one sacred Excel file
Status
Available
WEB_00303

A website that brings inquiries

Fast, findable, with a form that flows straight into your process instead of an inbox nobody reads. GDPR-compliant hosting included. No page builder, no agency monthly fee.

Area
Web
Scope
Concept, build, hosting
For whom
Businesses people should be able to google
Status
Available
IT_00404

Systems that finally talk to each other

The CRM knows something accounting doesn't, and the industry software ignores both. I build the interfaces in between, via API or straight on the standard. Hospitals too: HL7 v2, FHIR, HIS, without anyone switching systems.

Area
Consulting & Integration
Scope
Analysis + architecture
For whom
Businesses with three truths per customer
Status
Available

How it works

  1. 01
    Audit

    I look at where data travels by hand from A to B in your business. You get a blueprint with the three spots that eat the most time and what a fix would save. Honestly, even if the answer is: not worth it for you.

  2. 02
    Delivery

    Fixed price in milestones. You know before we start what will be running at the end and what it costs. No timesheet, no surprise on invoice three.

  3. 03
    Operations

    Monitoring, updates and further development as monthly support. If something breaks, I notice before you do.

Toolbox

  • n8n
  • AI agents & LLMs
  • Next.js / React
  • TypeScript
  • Python / FastAPI
  • Supabase / PostgreSQL
  • Docker
  • HL7 v2 / FHIR

What people ask me before the first call

Tell me your most annoying process

Name, email, done. The subject can be something like: invoices on Sunday. I reply personally, usually the same working day.

I only use your data to reply to you. No newsletter, no list.

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© 2026 Falilou Holler · F.H.C Smart-Mana IT